Returns & Exchanges
At Drama Call, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the garments in their original mailer, ensuring all original labels, tags, and protective bags are included.
- 3.Ship the Parcel
Print your generated return label and drop the package off at any authorized carrier location within 48 hours of your request.
- 4.Quality Check & Refund
Once our warehouse team inspects the items for any signs of wear, your refund will be processed to your original payment method within 5-7 business days.